Complaints & Feedback Form
We provide personalised support to help you increase your independence, your skills and most importantly boost your confidence in order to live a fulfilling life. As such we value your feedback as this highlights areas where we can improve our processes, culture and service delivery.
Should you choose to remain anonymous when providing feedback, please just skip over the personal details. Should you wish to receive a response on your feedback and do not wish to remain anonymous, kindly complete the personal details to allow our team to reply once we have evaluated the feedback.
Every complaint or piece of feedback is taken seriously. It is thoroughly reviewed by the appropriate teams to assess the nature of the concern. Even if feedback is anonymous, we conduct an investigation and ensure the feedback is addressed comprehensively to make improvements where necessary.
Alternatively, you can download the form to submit your feedback or complaint.Download the form to share your feedback or complaint.
You can download a copy of the form and complete it at your convenience. Once finished, please return the completed form to us by email or post using the contact details provided in the form.
